Evidence and Resources Library

A qualitative study exploring patient shadowing as a method to improve patient-centred care: 10 principles for a new gold standard

Visual identifier systems for patients with cognitive impairment in healthcare settings: A survey of practice in UK hospitals

Publication related to Phase 1 of the 'Developing a visual identification method for people with cognitive impairment in institutional settings' project with THIS institute.

“A new way to approach quality improvement”

Staff reflections on EBCD training to support quality improvement in neonatal departments

The impact of patient shadowing on service design

The impact of patient shadowing on service design: Insights from a family medicine clinic.

Human Experience 2030: A vision for the future of healthcare

The Beryl Institute published this Human Experience 2030 (HX2030) vision report, identifying six actions for elevating human experience over the next ten years for those receiving and delivering care. 

Shadowing patients at the end of life

The aim of this study was to explore the acceptability of patient shadowing for healthcare staff, the impact of the experience and subsequent motivations to make improvements.

Quality Time: Using EBCD to capture staff experience

In the Quality Time study, researchers investigated whether using experience-based co-design (EBCD) is an effective way to capture staff experience as a way to improve service design.

The Journal of Health Design (JHD) – Vol 4, No 2 (2019)

This report is on the '4Cs Project', a project designed and driven by a multidisciplinary team of staff caring for patients with frailty in a community hospital setting at Worcester City In Patient Unit. The project was supported by the Point of Care Foundation's ‘Living well to the very end’ Sweeney Programme.

Using online patient feedback to improve care

A guide supporting clinical, patient experience and quality teams to understand how to use online patient feedback to improve quality in healthcare.

Full report: A realist informed mixed methods evaluation of Schwartz Center Rounds in England

An evaluation of how, in which contexts, and for whom, Schwartz Rounds participation affects staff wellbeing at work, increases social support for staff and improves patient care.