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17 November 2020
Human Experience 2030: A vision for the future of healthcare
The Beryl Institute published this Human Experience 2030 (HX2030) vision report, identifying six actions for elevating human experience over the next ten years for those receiving and delivering care.
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14 September 2020 Evidence
Shadowing patients at the end of life
The aim of this study was to explore the acceptability of patient shadowing for healthcare staff, the impact of the experience and subsequent motivations to make improvements.
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14 September 2020 Evidence
Quality Time: Using EBCD to capture staff experience
In the Quality Time study, researchers investigated whether using experience-based co-design (EBCD) is an effective way to capture staff experience as a way to improve service design.
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20 November 2019 Report
The Journal of Health Design (JHD) – Vol 4, No 2 (2019)
This report is on the '4Cs Project', a project designed and driven by a multidisciplinary team of staff caring for patients with frailty in a community hospital setting at Worcester City In Patient Unit. The project was supported by the Point of Care Foundation's ‘Living well to the very end’ Sweeney Programme.
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07 March 2019 Toolkit
Using online patient feedback to improve care
A guide supporting clinical, patient experience and quality teams to understand how to use online patient feedback to improve quality in healthcare.
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26 November 2018 Evidence
Full report: A realist informed mixed methods evaluation of Schwartz Center Rounds in England
An evaluation of how, in which contexts, and for whom, Schwartz Rounds participation affects staff wellbeing at work, increases social support for staff and improves patient care.
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17 October 2018 Film
Reflections on ‘Living Well to the Very End’ programme
Seven short interviews with participants on the Point of Care Foundation's 'Living Well to the Very End' care quality improvement programme.
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24 September 2018 Report
Audit of the teaching of professionalism in undergraduate medical education
A report looking at how medical professionalism is taught in UK medical schools.
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24 May 2018 Report
Staff and patients. Improving networked care
This report describes the progress of the Moorfields Eye Hospital vanguard, which used tools from the Point of Care Foundation to embed patient and staff co-design into service design across the Moorfields network.
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15 May 2018 Toolkit
Using patient experience for improvement
A guide supporting clinical, patient experience and quality teams to draw on patient experience data to improve quality in healthcare