"Experience Matters: let's talk about staff as well as patients"
On the 11 July we will be running a regional HOPE meeting, at Homerton College in Cambridge.
We are now inviting applications to join a new collaborative programme on end-of-life care. We will work with six teams from NHS organisations to equip them with skills and support to carry out patient-centred service design. The teams will come together to learn these methods, teach and learn from each other.
In 2016 we hosted two conferences in response to the Schwartz community’s feedback that more localised support would be helpful.
Free half-day seminar showcasing new trigger films which help staff to co-design services with patients.
This one day conference was held jointly with The Kings Fund. Delegates learnt about and discussed the important link between staff and patient experience. They heard from a range of speakers - policy-makers, clinicans and academics - who shared their experiences.