This one-day workshop, led by expert trainers, teaches participants how to use the Experience Based Co-Design (EBCD) method to improve the delivery of their service and make it more responsive to patients' wishes. Participants will gain a theoretical overview of the co-design method and practical instruction to enable them to lead a project of their own.
In partnership with Alder Hey Children’s Hospital, we will work with teams from NHS organisations to equip them with skills and support to carry out patient-centred service design.
We are pleased to invite applications for the fourth cohort of our Foundations in Patient Experience course, beginning on the 23rd March 2020. The course is for people working in patient experience, quality improvement and PALS.
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