05 June 2018
‘What matters to you’ day – starting conversations that can transform care
Head of Improvement Bev Fitzsimons and Point of Care Foundation Associate Joanna Goodrich discuss the 'What matters to you' initiative that encourages hospitals to put patients first.
29 May 2018
What does staff engagement mean in the NHS and why is it important?
Our chief executive Jocelyn Cornwell joined Rhiannon Barker and Karen Ford to co-author a blog for the BMJ, detailing findings from a Health Foundation-funded project looking at staff engagement in the NHS
24 May 2018
Dying matters: Living well to the very end
Our Head of Improvement Bev Fitzsimons wrote a blog for NHS England in support of Dying Matters Week (14-18 May) in which she described the work of our end-of-life care collaborative 'Living Well to the Very End'.
21 May 2018
How do we make patient experience data more useful?
Louise Locock describes the development of a new guide to help frontline NHS staff make better use of patient experience data.
08 May 2018
What is human healthcare?
Jocelyn Cornwell reviews some of the key questions arising at our conference on ‘making healthcare more human’, and the solutions identified.
30 April 2018
Enabling and supporting staff to care well
Jill Maben writes about her research into the challenges of working in healthcare and how these can be overcome to help staff to care well for their patients.
18 April 2018
Making healthcare more human: Patient perspectives
Bev Fitzsimons looks back at what we learned about patient experience at last month’s conference on ‘Making Healthcare More Human’.
16 April 2018
Making healthcare more human: Creating enabling conditions for staff
Reflecting on last month's Making healthcare more human conference, Aggie Rice looks back on how the day's contributors addressed the need to create conditions for healthcare workers to thrive.
06 March 2018
Quality Time: Experience Based Co-Design in the emergency department
Dr Liza Keating writes about the Quality Time study, which used Experience Based Co-Design to deliver improvements for patients in the emergency department at the Royal Berkshire NHS Foundation Trust
12 February 2018
Support for women’s and girls’ care in Addis Ababa
Late last year, Joanna Goodrich and Bev Fitzsimons travelled to Ethiopia to provide training in our Sweeney programme to staff at new hospitals for women and girls. Despite many contrasts with the UK, local healthcare staff were facing a similar challenge of rising demand and recognised the value of empathy in delivering high quality care.