A key part of improving care quality is ensuring that those who deliver care are themselves well looked after. Our work supporting healthcare staff is led through our stewardship and promotion of Schwartz Rounds in the UK and Ireland. Responding to the particular challenges of the Covid-19 pandemic, we have developed ‘Team Time’ as a forum for smaller groups of colleagues to share stories and reflect together online. We also conduct research and engagement work to understand and support staff wellbeing across a range of settings.
Supporting healthcare staff
because delivering high quality care is only possible if staff get the practical and emotional support they need
Latest news and blogs
Blog 01 September 2020
Supporting senior leaders through Schwartz Rounds
Bev Fitzsimons writes about new findings on how executives experience Schwartz Rounds.
Blog 04 June 2020
Your experience matters: why storytelling is essential for fighting injustices within health and care
Farhana Nargis looks at issues of race inequality in health and care, arguing that it is essential for minority voices to be heard.
Blog 04 May 2020
Reasons for optimism in experience of care
Amidst the profound challenges to patient care created by the Covid 19 crisis, some important signs of progress are emerging from the NHS’s approach to patient experience. Our founder Jocelyn Cornwell asks, Is this the systemic change to experience of care we’ve been waiting for?