A key part of improving care quality is ensuring that those who deliver care are themselves well looked after. Our work supporting healthcare staff is led through our stewardship and promotion of Schwartz Rounds in the UK and Ireland. We also conduct research and engagement work to understand and support staff wellbeing across a range of settings.
Supporting healthcare staff
because delivering high quality care is only possible if staff get the practical and emotional support they need
Latest news and blogs
Blog 19 June 2019
How can we use online patient feedback to improve quality in healthcare?
As a new resource launches on our website to support the use of online feedback for improving quality, Emma Hyde and Douglas Findlay describe its development, drawing on the experiences of patients, carers and the public.
News story 27 May 2019
HSE publishes new Schwartz research from Trinity College Dublin
New research finds positive impacts from Schwartz Rounds at sites in Ireland.
News story 02 May 2019
HOPE network passes to NHS England
The Heads of Patient Experience network will be managed by NHS England while the Point of Care Foundation continues to focus on training and development opportunities for patient experience professionals.