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because delivering high-quality care is only possible if staff get the practical and emotional support they need
A key part of improving care quality is ensuring that those who deliver care are themselves well supported.
Our Schwartz Rounds programme trains and supports health and care staff to run Schwartz Rounds within their organisations. Schwartz Rounds support individuals’ wellbeing, and help to build compassionate cultures where people can thrive and give their best care.
Schwartz Rounds facilitators and steering groups need to say no to suggestions for themes or questions if they undermine the psychological safety of the forum.
Amy Martin and Rob Campbell write about showcasing Schwartz Rounds for veterinary professionals.
Food and drink are an integral part of the Schwartz Round ritual and an important signal of welcome for participants. Eryn London & Laura Golding discuss.
The NHS employs 1.3 million people and sickness absence costs the NHS around £2.4bn each year
Trusts with high levels of patient mortality found that these trusts tended to have high rates of sickness absence, particularly among doctors and nurses
Research shows that doctors and nurses who are engaged make fewer mistakes and that organisations with high engagement are safer for patients
Research shows that staff affect and wellbeing are the antecedent to patients’ experience i.e. that staff experience impacts on patients’ experience rather than the other way round
Psychology research shows that with depression in particular, people withdraw, perhaps for their own emotional protection. Burnout is at the extreme end of stress, leading to a lowered sense of personal effectiveness, emotional exhaustion, and depersonalisation
The NHS is dominated by a pacesetting style of leadership which can have an impact on staff sense of control. A good management style can have a positive effect on staff wellbeing