A key part of improving care quality is ensuring that those who deliver care are themselves well looked after. Our work supporting healthcare staff is led through our stewardship and promotion of Schwartz Rounds in the UK and Ireland. We also conduct research and engagement work to understand and support staff wellbeing across a range of settings.
Supporting healthcare staff
because delivering high quality care is only possible if staff get the practical and emotional support they need
Latest news and blogs
Blog 09 October 2019
Schwartz Rounds: facilitating staff conversations in the Irish healthcare system
A new evaluation of Schwartz Rounds in Ireland studied the impact of Rounds in different settings within the Irish Health Service. Two of the report's authors, and a member of the National Quality Improvement Team at the Irish Health Service Executive, share some of the learnings from the evaluation.
Blog 30 September 2019
Why is there so little training on patient experience?
More training and support should be available for patient experience professionals
Blog 19 June 2019
How can we use online patient feedback to improve quality in healthcare?
As a new resource launches on our website to support the use of online feedback for improving quality, Emma Hyde and Douglas Findlay describe its development, drawing on the experiences of patients, carers and the public.