We are working to radically improve the way people are cared for and to support the staff who deliver care
Our work can be applied to a wide range of health and social care topics and many different care settings.
Our programmes are running in over 150 hospitals, hospices, and other organisations across the UK.
Evidence and Resources
We collate and synthesise the best evidence and resources for policy makers, managers and frontline staff.
We support organisations to run Schwartz Rounds, which help all staff to reflect on the emotional impact of their work.
16 February 2017
What if we made decisions within the NHS only when they were in the interests of people using services?
In this entry to the King's Fund's 'The NHS if...' competition, Bev Fitzsimons imagines a health service where the interests of people using services are accounted for in decisions, and how this consultative process could be achieved.
15 March 2017
HOPE network – ‘happy staff, happy patients’
On 15 March 2017 we are hosting the next HOPE network meeting at UCLH Education Centre. The topic for the day is: 'Happy staff, happy patients' - understanding the links and overcoming barriers to improving staff and patient experience together.