Improving care quality is at the heart of what we do. Our QI interventions, which we operate through our Sweeney Programme, focus on patients and are driven by developing truly patient-centred care. We operate bespoke training programmes for healthcare teams based on proven tools such as Experience-Based Co-Design (EBCD) and Patient and Family Centred Care (PFCC). We also run collaboratives in which several teams learn and improve together as a cohort. Through our Sweeney Community we seek to share learning across a network of people interested in patient-centred care.
because understanding and responding to the needs of all people is what delivers the highest quality healthcare
Latest news and blogs
Blog 16 November 2019
“If only we had known”: learning what really matters to parents of premature babies
Susan Giboney writes about how a neonatal intensive care unit in Portland, Oregon improved care for premature babies - by asking parents what they needed.
Blog 09 October 2019
Schwartz Rounds: facilitating staff conversations in the Irish healthcare system
A new evaluation of Schwartz Rounds in Ireland studied the impact of Rounds in different settings within the Irish Health Service. Two of the report's authors, and a member of the National Quality Improvement Team at the Irish Health Service Executive, share some of the learnings from the evaluation.
Blog 30 September 2019
Why is there so little training on patient experience?
More training and support should be available for patient experience professionals