Improving care quality is at the heart of what we do. Our QI interventions, which we operate through our Sweeney Programme, focus on patients and are driven by developing truly patient-centred care. We operate bespoke training programmes for healthcare teams based on proven tools such as Experience-Based Co-Design (EBCD) and Patient and Family Centred Care (PFCC). We also run collaboratives in which several teams learn and improve together as a cohort. Through our Sweeney Community we seek to share learning across a network of people interested in patient-centred care.
because understanding and responding to the needs of all people is what delivers the highest quality healthcare
Latest news and blogs
News story 12 September 2018
Bursary funding available for Foundations in Patient Experience course
New funding from NHS Improvement to support heads of patient experience
Blog 20 July 2018
Introducing the Sweeney Community
We're introducing a new newsletter about our quality improvement work
Blog 05 June 2018
‘What matters to you’ day – starting conversations that can transform care
Head of Improvement Bev Fitzsimons and Point of Care Foundation Associate Joanna Goodrich discuss the 'What matters to you' initiative that encourages hospitals to put patients first.