because understanding and responding to the needs of all people is what delivers the highest quality care
Blog post 16 February 2017
What if we made decisions within the NHS only when they were in the interests of people using services?
In this entry to the King's Fund's 'The NHS if...' competition, Bev Fitzsimons imagines a health service where the interests of people using services are accounted for in decisions, and how this consultative process could be achieved.
Blog post 10 February 2017
Putting love and empathy at the centre of end-of-life care: why I wrote Homeward Bound
Lesley Goodburn talks about the importance of seeing those in end-of-life care as a 'person who is dying' rather than as a 'dying person' and why she wrote her play, Homeward Bound.
Blog post 27 January 2017
Quality improvement – the art of the possible
Bev Fitzsimons reflects upon the need to invest in quality improvement even in the face of, or perhaps even because of, difficult challenges and transformation.