because understanding and responding to the needs of all people is what delivers the highest quality care
Blog post 16 June 2017
The importance of refreshing values
In this blog, Cleo Williamson reflects upon the importance of values in life and work; why it sometimes takes conscious effort to keep them in focus; and why this is especially applicable to healthcare staff.
Blog post 02 June 2017
Patients and staff: a truly special relationship
Joanna Goodrich and Catherine Dale went to the IHI's co-design college earlier this year to build delegates' skills and confidence in co-design. In this blog, Joanna reflects back on the experience.
Blog post 10 May 2017
We should see acute hospitals as places for healing
In this blog, Jocelyn Cornwell explores the possibilities for change if clinicians, managers and boards defined hospital wards as places of healing and caring instead of simply a 'medical workplace'.