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10 June 2021 Podcast
4. What does humanising healthcare mean in the Neonatal Intensive Care Unit?
With Howard Cohen and Sean Sweeney
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27 May 2021 Podcast
3. What does the experience of Covid teach us about humanising care?
With Hayley Hughes and Jocelyn Cornwell.
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13 May 2021 Podcast
2. Why is medicine so… medical? Death and dying
With Richard Smith and Libby Sallnow
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06 May 2021 Podcast
1. Because people, not bodies, suffer
With Point of Care Foundation founder, Jocelyn Cornwell
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17 November 2020
Human Experience 2030: A vision for the future of healthcare
The Beryl Institute published this Human Experience 2030 (HX2030) vision report, identifying six actions for elevating human experience over the next ten years for those receiving and delivering care.
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14 September 2020 Evidence
Shadowing patients at the end of life
The aim of this study was to explore the acceptability of patient shadowing for healthcare staff, the impact of the experience and subsequent motivations to make improvements.
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14 September 2020 Evidence
Quality Time: Using EBCD to capture staff experience
In the Quality Time study, researchers investigated whether using experience-based co-design (EBCD) is an effective way to capture staff experience as a way to improve service design.
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02 December 2019 Film
A brief introduction to the Point of Care Foundation
Jocelyn Cornwell gives a short introduction to the Point of Care Foundation.
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23 October 2019 Evidence
Impact report 2019
How the Point of Care Foundation’s programmes support healthcare staff and patients
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07 March 2019 Toolkit
Using online patient feedback to improve care
A guide supporting clinical, patient experience and quality teams to understand how to use online patient feedback to improve quality in healthcare.