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06 April 2022 Podcast
12. The paramedic’s tale: Carl Betts
With Carl Betts, a paramedic and quality improvement lead. (Interview recorded on 21st March 2022).
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23 February 2022 Podcast
11. The anaesthetist’s tale: Emma Evans, St George’s Hospital, Tooting
With Emma Evans, consultant anaesthetist and senior leader at St George’s Hospital, Tooting, South London.
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10 February 2022 Podcast
10. The Schwartz facilitator’s tale: Rebecca Myers
With Rebecca Myers, a Schwartz facilitator, practicing nurse and visiting fellow at London South Bank University.
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25 January 2022 Podcast
9. The GP’s tale: Martin Marshall, RCGP
With Martin Marshall, chair of the Royal College of General Practitioners and a practicing GP in East London.
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10 January 2022 Podcast
8. The patient leader’s tale: Ceinwen Giles, Shine Cancer Support
With Ceinwen Giles, co-founder and director of partnerships and evaluation at Shine Cancer Support, and a trustee of the Point of Care Foundation.
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20 December 2021 Podcast
7. The manager’s tale: Lisa Cooper, Alder Hey
With Lisa Cooper, director of community and mental health services at Alder Hey Children’s Hospital, Liverpool.
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24 November 2021 Case study
“A new way to approach quality improvement”
Staff reflections on EBCD training to support quality improvement in neonatal departments
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15 November 2021 Evidence
The impact of patient shadowing on service design
The impact of patient shadowing on service design: Insights from a family medicine clinic.
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08 July 2021 Podcast
6. Humanised care in mental health services
Bev Fitzsimons discusses humanised healthcare in mental health services with Bev (Bhairavi) Sapre, Consultant Psychiatrist at Cheshire and Wirral Partnership NHS Foundation Trust.
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24 June 2021 Podcast
5. Why is medicine so… medical? Long-term conditions
Bev Fitzsimons asks what humanised healthcare looks like for people with long-term health conditions