07 April 2016 Document
Schwartz information pack for smaller organisations
This downloadable information pack gives you all the details of the training and support package for smaller organisations looking to introduce Schwartz Rounds.
05 April 2016 Case study
Ken Schwartz’s Story
In 1994 a health attorney called Ken Schwartz was diagnosed with terminal lung cancer. During his treatment, he found that what mattered to him most as a patient were the simple acts of kindness from his caregivers, which he said made “the unbearable bearable.”
04 April 2016 Toolkit
EBCD: Experience-based co-design toolkit
The toolkit includes short videos from staff and patients involved in experience-based co-design (EBCD) projects to help bring to life the successes and intense rewards of running this type of improvement project.
04 April 2016 Toolkit
PFCC: Patient and Family-Centred Care toolkit
This toolkit is a step-by-step guide to improving processes of care and staff–patient interactions. It offers a simple way for organisations to show their commitment to patients’ experience while also motivating the staff who deliver that care.
18 March 2016 Evidence
Introducing compassion into the education of health care professionals; can Schwartz Rounds help?
This article explores whether Schwartz Rounds help to embed compassionate care within the education of healthcare professionals, based on a pilot at UCL Medical School.
26 January 2016 Evidence
Anniversary Schwartz Round: What makes for a compassionate patient-caregiver relationship?
This report summarises findings from the UK's 'anniversary Schwartz Rounds' in autumn 2015, asking 'What makes for a compassionate patient-caregiver relationship?' 10 years after the Schwartz Center for Compassionate Care in the USA asked the same question.
11 August 2015 Evidence
Can compassionate healthcare be measured? The Schwartz Center Compassionate Care Scale™
This article describes the psychometrics of an instrument that measures providers’ compassion and shows that patient ratings of compassionate healthcare are valid and reliable, arguing that such ratings could inform assessment and quality improvement.
11 February 2015 Report
Culture change in the NHS: applying the lessons of the Francis Inquiries
This report sets out the progress made in applying the lessons learned from the failings at Mid Staffordshire NHS Foundation Trust.
29 October 2014 Case study
Five tips on how the NHS can engage patients and the public
In this Guardian opinion piece, Ceinwen Giles gives five tips on engaging patients and the public in the NHS, paying particular attention to how to involve the "unusual suspects".
01 August 2014 Paper
Contrasting Schwartz Rounds with clinical ethics: three perspectives on their potential to impact on end-of-life care
This article highlights some of the key benefits of Schwartz Rounds that are not achieved through other staff fora such as supervisions and clinical ethics committees.