Evidence and Resources Library

Schwartz information pack for smaller organisations

This downloadable information pack gives you all the details of the training and support package for smaller organisations looking to introduce Schwartz Rounds.

Ken Schwartz’s Story

In 1994 a health attorney called Ken Schwartz was diagnosed with terminal lung cancer. During his treatment, he found that what mattered to him most as a patient were the simple acts of kindness from his caregivers, which he said made “the unbearable bearable.”

Anniversary Schwartz Round: What makes for a compassionate patient-caregiver relationship?

This report summarises findings from the UK's 'anniversary Schwartz Rounds' in autumn 2015, asking 'What makes for a compassionate patient-caregiver relationship?' 10 years after the Schwartz Center for Compassionate Care in the USA asked the same question.

Can compassionate healthcare be measured? The Schwartz Center Compassionate Care Scale™

This article describes the psychometrics of an instrument that measures providers’ compassion and shows that patient ratings of compassionate healthcare are valid and reliable, arguing that such ratings could inform assessment and quality improvement.

The Report of the Morecambe Bay Investigation

This report was commissioned to look into the maternity and neonatal services in University Hospitals Morecambe Bay NHS Foundation Trust between January 2004 and June 2013.

Reforming the culture of healthcare: the case for intelligent kindness

Demonstration of a Schwartz Round

This video from St Joseph's Hospice in Hackney shows a Schwartz Round in action. The theme of this Round was 'When I made a difference'.

Staff care: How to engage staff in the NHS and why it matters

Our inaugural report argues that caring about people working in healthcare is the key to developing a caring, compassionate health service. Moreover, it argues that supporting staff should be a central driver in improving patient care, productivity and financial performance.

Dr Kieran Sweeney talks about his experiences as a cancer patient

Dr Kieran Sweeny talks about his experience of receiving a terminal diagnosis of cancer. Kieran notices that the staff appear hesitant to tell him directly that he is going to die, only finding out the truth when reading his discharge letter at home. Kieran reflects on possible reasons behind the care that he received.

Exploring the relationship between patients experiences of care and the influence of staff motivation, affect and wellbeing

This study shows the links between patients' experiences of health care and staff experiences at work such as staff motivation and wellbeing at work.