Evidence and Resources Library

• Professor Jill Maben et al National Institute for Health Research 15 November 2018 Evidence

  A realist informed mixed methods evaluation of Schwartz Rounds in England

  This study shows that healthcare staff who regularly attend Schwartz Rounds experience less psychological distress and have increased empathy and compassion for patients and colleagues.

• Professor Jill Maben et al National Institute for Health Research 20 February 2018 Evidence

  Schwartz Rounds Organisational Guide and Film

  Following the research evaluation by Professor Jill Maben et al on Schwartz Rounds in England, their research team have released An Organisational Guide and Film to help those running (or planning to run) Rounds.

• Joanna Goodrich 17 January 2018 Evidence

  Our impact: The Schwartz Rounds programme

  This report shows the difference that our Schwartz Rounds programme makes to healthcare staff, and the organisations they work in.

• Rhiannon Barker, Jocelyn Cornwell and Faye Gishen Journal of Compassionate Healthcare 18 March 2016 Evidence

  Introducing compassion into the education of health care professionals; can Schwartz Rounds help?

  This article explores whether Schwartz Rounds help to embed compassionate care within the education of healthcare professionals, based on a pilot at UCL Medical School.

• Joanna Goodrich 26 January 2016 Evidence

  Anniversary Schwartz Round: What makes for a compassionate patient-caregiver relationship?

  This report summarises findings from the UK's 'anniversary Schwartz Rounds' in autumn 2015, asking 'What makes for a compassionate patient-caregiver relationship?' 10 years after the Schwartz Center for Compassionate Care in the USA asked the same question.

• Neil Springham and Glenn Robert BMJ Quality Improvement 12 November 2015 Evidence

  Experience based co-design reduces formal complaints on an acute mental health ward

  This study describes how experience based co-design (EBCD) was adapted for safe use within a mental health setting, resulting in formal service user and family complaints being eradicated for a period of 23 months.

• Beth A. Lown, Steven J. Muncer, Raymond Chadwick Patient Education and Counseling 11 August 2015 Evidence

  Can compassionate healthcare be measured? The Schwartz Center Compassionate Care Scale™

  This article describes the psychometrics of an instrument that measures providers’ compassion and shows that patient ratings of compassionate healthcare are valid and reliable, arguing that such ratings could inform assessment and quality improvement.

• Jocelyn Cornwell Patient Experience Journal 01 April 2015 Evidence

  Reframing the work on patient experience improvement

  This article that patient experience needs to be viewed as a primary goal in healthcare alongside other aspects such as quality and safety, rather than as an isolated aim.

• Joanna Goodrich 30 March 2015 Evidence

  Resilience: a framework for supporting hospice staff to flourish in stressful times

  In 2013 Hospice UK commissioned The Point of Care Foundation to write a report about the causes of stress for hospice staff, in response to the report issued by the Commission into the Future of Hospice Care.

• Glenn Robert et al BMJ 10 February 2015 Evidence

  Patients and staff as codesigners of healthcare services

  This article describes how experience-based co-design can be used to ensure that healthcare organisations realise the full potential of patients—the biggest resource they have for improving the quality of care.