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Our Dorset ICS launches ‘100 Conversations’ project

18 August 2022

A new project aims to gather stories about health and wellbeing from people living across Dorset, to support service design in the county. This will be the second collaboration between the Point of Care Foundation and Dorset’s ICS.

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Our Dorset, Dorset’s Integrated Care System (ICS), has launched the ‘100 Conversations’ project with support from the Point of Care Foundation. Over a six-month period, the project will explore people’s needs and aspirations for their health and wellbeing, by speaking to over 100 people living across the county.

The Point of Care Foundation are supporting the work by helping to develop and train new interviewers. We will also be assisting with the response to the stories collected, which will follow an adaptation of the Experience Based Co-design method using both digital and face-to-face approaches.

A team of 40 interviewers will spend the next six months interviewing over 100 people who live in Dorset about what it means to them to live their best life. They will focus on interviewing people from all walks of life, with a wide representation across geography, age, sex, gender identity, disability groups and other protected characteristics.

The stories will be analysed to highlight themes that were raised across different conversations. Our Dorset will also be looking for stories that could help people understand issues from a new perspective.

This project follows our previous work with Our Dorset where we provided a bespoke package of training in patient engagement and co-design to help build capacity across the ICS to work with service users and the public to develop their services. This work involved a mix of our Experience Based Co-design training, and a tailored version of our Foundations in Patient Experience course, to help embed a patient-centred care approach across the organisation.

Point of Care Foundation chief executive Bev Fitzsimons said: “It is always a joy to build on long-established relationships with people and organisations across the NHS, local authorities and local communities. Our Dorset are showing such a creative way of working with their communities to design services that really matter to people. It is exciting to see where this new initiative will take them. The Point of Care Foundation is pleased to be on the journey with them.”

Implementation Support programme