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20 October 2017 Video
What changes have you made as a result of the project?
In this video, Jane Parr talks about the changes made at Leicestershire Partnership NHS Trust as a result of their learning disabilities Experience Based Co-Design project, 'My Care, My Voice'.
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17 October 2017 Video
No-one in my network seems to care, what do I do?
In this webinar for Kaleidoscope Health & Care, Jocelyn Cornwell shares advice on how to run a successful network.
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21 July 2017 Evidence
Behind Closed Doors
This briefing highlights the latest evidence on NHS staff, their experience at work, the pressures they face and the consequences for patients. The Point of Care Foundation believes that it’s critically important that NHS employers pay attention to staff and their experience at work because when staff feel positive and engaged with work it has a positive impact on patient experience.
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19 July 2017 Presentation
Sustainability & Transformation: how to influence for patient experience
In this presentation, Helen Buckingham from the Nuffield Trust explores Sustainability and Transformation Plans and how patients fit into the process.
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19 July 2017 Presentation
Finding and fostering resilience
This presentation formed part of a resilience workshop run by Kathleen Sullivan at a HOPE network meeting. It includes information about stress as well as tips on how to manage it.
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31 May 2017
Driver diagrams
A driver diagram is a conceptual model that helps teams to identify an aim they want to achieve and then to align the relevant system components in order to support its achievement.
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03 May 2017 Evidence
Organising care at the NHS frontline
This report looks at the reality of caring for acutely ill medical patients at the NHS front line and asks how care in hospitals can be improved. It includes an essay by Jocelyn Cornwell, exploring how illness affects patients, inducing anxiety and fear, making us vulnerable and disturbing our normal ability to cope.
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13 April 2017 Evidence
Can staff be supported to deliver compassionate care through implementing Schwartz Rounds in community and mental health services?
Michelle Farr and Rhiannon Barker evaluate the implementation of Schwartz Rounds in three community and mental health settings. They investigate the impact of the Rounds in sites where they were successfully implemented, as well as barriers to attendance and implementation.
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15 March 2017 Presentation
Engaging medics in patient and public involvement
This presentation from the HOPE network meeting in March 2017 gives practical tips and examples of how to engage medical colleagues in work to improve patient experience.
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15 March 2017 Presentation
The evidence on staff and patient experience
This presentation from the HOPE network in March 2017 demonstrates that the experience of staff, positive or negative, is an accurate predictor of patient experience.