Sweeney Programme
We believe that staff can provide the best care by stepping back and seeing the experience of their care through patients’ eyes. Our unique improvement programme equips staff with the tools to do this.
More about Sweeney Programme
No one can imagine the unimaginable except those, like me, who are experiencing it
Dr Kieran Sweeney describes his experience of care
- Benefits of the Sweeney Programme
How can my organisation benefit from the Sweeney Programme?
- Our impact: The Sweeney Programme
Find out about the impact of our Sweeney Programme
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Patients and staff as codesigners of healthcare services
This article describes how experience-based co-design can be used to ensure that healthcare organisations realise the full potential of patients—the biggest resource they have for improving the quality of care.
10 February 2015 Evidence -
Testing accelerated experience-based co-design
A qualitative study of using a national archive of patient experience narrative interviews to promote rapid patient-centred service improvement
04 February 2014 Evidence -
What is the potential of patient shadowing as a patient-centred method?
This paper argues that patient shadowing is an effective method for delivering patient-centred care.
10 May 2016 Paper
Evidence of impact
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Blog 06 May 2021
Imagine a humanised healthcare system…
As we launch our 'Humanising Healthcare' podcast series, Bev Fitzsimons considers what an idealised human healthcare system would look like
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News story 06 May 2021
Point of Care Foundation launches ‘Humanising Healthcare’ podcast series
We have launched a new podcast series to amplify discussions about the human aspects of giving and receiving care.
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Blog 27 October 2020
NHS Reset – Let’s make sure patients and staff shape our new normal
Bev Fitzsimons considers what it means to reset health and care services, and the opportunity it presents to make listening to both patients and staff part of 'business as usual'.