We believe that staff can provide the best care by stepping back and seeing the experience of their care through patients’ eyes. Our unique improvement programme equips staff with the tools to do this.
More about Sweeney Programme
No one can imagine the unimaginable except those, like me, who are experiencing it
Dr Kieran Sweeney describes his experience of care
- Benefits of the Sweeney Programme
How can my organisation benefit from the Sweeney Programme?
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Keep in touch with our Quality Improvement work
- Our impact: The Sweeney Programme
Find out about the impact of our Sweeney ProgrammeSpring 2021
Online course: Foundations in Patient Experience
Blog 27 October 2020
NHS Reset – Let’s make sure patients and staff shape our new normal
Bev Fitzsimons considers what it means to reset health and care services, and the opportunity it presents to make listening to both patients and staff part of 'business as usual'.
Blog 17 June 2020
We mustn’t silence patients and families in service design
We need to ensure patient experience is part of the conversation as we think about post-Covid services, writes Bev Fitzsimons.
Blog 14 April 2020
Maintaining humanity in a time of crisis: the new normal
With several of our Sweeney projects on hold, Bev Fitzsimons writes about how a digital check in enabled some of our collaborative partners to continue to support one another - and provide a small dose of normality in strange times.