Sweeney Programme
We believe that staff can provide the best care by stepping back and seeing the experiences through the patient’s eyes. Our unique improvement programme equips staff with the tools to do this
More about Sweeney Programme
No one can imagine the unimaginable except those, like me, who are experiencing it
Dr Kieran Sweeney describes his experience of care
- Origins of the Sweeney Programme
Read the powerful account of Dr Kieran Sweeney's experience
- Speak to our team today
Contact programme coordinator Angus Wiltshire to find out more about the programme
- Our impact: The Sweeney Programme
Find out about the impact of our Sweeney Programme
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Patients and staff as codesigners of healthcare services
This article describes how experience-based co-design can be used to ensure that healthcare organisations realise the full potential of patients—the biggest resource they have for improving the quality of care.
10 February 2015 Paper -
Testing accelerated experience-based co-design
A qualitative study of using a national archive of patient experience narrative interviews to promote rapid patient-centred service improvement
04 February 2014 Paper -
What is the potential of patient shadowing as a patient-centred method?
This paper argues that patient shadowing is an effective method for delivering patient-centred care.
10 May 2016 Paper
Evidence of impact
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Blog post 18 April 2018
Making healthcare more human: Patient perspectives
Bev Fitzsimons looks back at what we learned about patient experience at last month’s conference on ‘Making Healthcare More Human’.
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Blog post 06 March 2018
Quality Time: Experience Based Co-Design in the emergency department
Dr Liza Keating writes about the Quality Time study, which used Experience Based Co-Design to deliver improvements for patients in the emergency department at the Royal Berkshire NHS Foundation Trust
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Blog post 12 February 2018
Support for women’s and girls’ care in Addis Ababa
Late last year, Joanna Goodrich and Bev Fitzsimons travelled to Ethiopia to provide training in our Sweeney programme to staff at new hospitals for women and girls. Despite many contrasts with the UK, local healthcare staff were facing a similar challenge of rising demand and recognised the value of empathy in delivering high quality care.