Sweeney Programme
We believe that staff can provide the best care by stepping back and seeing the experience of their care through patients’ eyes. Our unique improvement programme equips staff with the tools to do this.
More about Sweeney Programme
No one can imagine the unimaginable except those, like me, who are experiencing it
Dr Kieran Sweeney describes his experience of care
- Benefits of the Sweeney Programme
How can my organisation benefit from the Sweeney Programme?
- Our impact: The Sweeney Programme
Find out about the impact of our Sweeney Programme
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Patients and staff as codesigners of healthcare services
This article describes how experience-based co-design can be used to ensure that healthcare organisations realise the full potential of patients—the biggest resource they have for improving the quality of care.
10 February 2015 Evidence -
Testing accelerated experience-based co-design
A qualitative study of using a national archive of patient experience narrative interviews to promote rapid patient-centred service improvement
04 February 2014 Evidence -
What is the potential of patient shadowing as a patient-centred method?
This paper argues that patient shadowing is an effective method for delivering patient-centred care.
10 May 2016 Paper
Evidence of impact
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Blog 17 June 2020
We mustn’t silence patients and families in service design
We need to ensure patient experience is part of the conversation as we think about post-Covid services, writes Bev Fitzsimons.
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Blog 14 April 2020
Maintaining humanity in a time of crisis: the new normal
With several of our Sweeney projects on hold, Bev Fitzsimons writes about how a digital check in enabled some of our collaborative partners to continue to support one another - and provide a small dose of normality in strange times.
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News story 17 March 2020
Covid 19 and the Point of Care Foundation
How the Covid 19 outbreak is affecting our work