Sweeney Programme
We believe that staff can provide the best care by stepping back and seeing the experiences through the patient’s eyes. Our unique improvement programme equips staff with the tools to do this.
More about Sweeney Programme
No one can imagine the unimaginable except those, like me, who are experiencing it
Dr Kieran Sweeney describes his experience of care
- Benefits of the Sweeney Programme
How can my organisation benefit from the Sweeney Programme?
- Our impact: The Sweeney Programme
Find out about the impact of our Sweeney Programme
Children and Families CollaborativeNew Sweeney collaborative to improve the experience of children and families in acute care
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Patients and staff as codesigners of healthcare services
This article describes how experience-based co-design can be used to ensure that healthcare organisations realise the full potential of patients—the biggest resource they have for improving the quality of care.
10 February 2015 Paper -
Testing accelerated experience-based co-design
A qualitative study of using a national archive of patient experience narrative interviews to promote rapid patient-centred service improvement
04 February 2014 Paper -
What is the potential of patient shadowing as a patient-centred method?
This paper argues that patient shadowing is an effective method for delivering patient-centred care.
10 May 2016 Paper
Evidence of impact
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Blog 11 July 2019
Patient & public engagement – putting learning into practice
Sarah Moore reflects on her experience of the Foundations in Engagement course in Dorset.
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Blog 19 June 2019
How can we use online patient feedback to improve quality in healthcare?
As a new resource launches on our website to support the use of online feedback for improving quality, Emma Hyde and Douglas Findlay describe its development, drawing on the experiences of patients, carers and the public.
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News story 19 December 2018
2018: The year in review
We take a look back at some of the highlights from 2018 across our work