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Our work

Our programmes help to create open and compassionate organisational cultures and give individuals the tools and support to bring about radical change within their own workplaces

We offer bespoke consultancy across a range of tools and methods


Sweeney Programme

We believe that staff can provide the best care by stepping back and seeing the experiences through the patient’s eyes. Our unique improvement programme equips staff with the tools to do this

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Heads of Patient Experience (HOPE) network

The HOPE network offers peer learning and support to members and provides an opportunity to learn from innovations and best practice

Read more about Heads of Patient Experience (HOPE) network

Schwartz Rounds

Schwartz Rounds provide a structured forum where staff from all disciplines come together regularly to discuss the emotional and social aspects of working in healthcare.

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Organisational Consultancy

We have unique expertise in a range of methods supporting organisations to develop open cultures and cohesive teams. We will work with you to build positive relationships which enable compassionate care for patients and service users.

Read more about Organisational Consultancy