Our programmes help to create open and compassionate organisational cultures and give individuals the tools and support to bring about radical change within their own workplaces
We believe that staff can provide the best care by stepping back and seeing the experiences through the patient’s eyes. Our unique improvement programme equips staff with the tools to do this
Heads of Patient Experience (HOPE) network
The HOPE network offers peer learning and support to members and provides an opportunity to learn from innovations and best practice
Schwartz Rounds provide a structured forum where staff from all disciplines come together regularly to discuss the emotional and social aspects of working in healthcare.