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HOPE network archive

Between 2015 and 2019 we led a network of patient experience professionals called the HOPE (Heads of Patient Experience) network. In this role we coordinated and facilitated meetings in London and other cities around England, bringing together professionals to share challenges and learn from one another. It was an important precursor to our Foundations in Patient Experience course, which operates a cohort model, with groups of professionals learning together through the course.

Below is an archive of reports and papers from the 16 HOPE network meetings.