03 February 2017
“No room at the inn”: my Christmas with the NHS
An anonymous family member of a patient admitted to hospital over Christmas describes their experiences of the care received amidst the crisis.
27 January 2017
Quality improvement – the art of the possible
Bev Fitzsimons reflects upon the need to invest in quality improvement even in the face of, or perhaps even because of, difficult challenges and transformation.
18 January 2017
Unflinching in the face of crisis
Jocelyn Cornwell, chief executive of The Point of Care Foundation, reflects upon the current NHS crisis, what it risks, and why we must continue our work here at the Foundation.
13 January 2017
Reflections from A&E
An anonymous improvement lead reflects on the last few weeks in their NHS trust, sharing both the extent of the current crisis and the remarkable spirit and dedication shown by staff to do the best for their patients.
06 January 2017
Small, but mighty: “when you are doing all that you can, it is enough”
Cleo Williamson explores the power of seemingly small acts to make a big difference in healthcare
15 December 2016
Using co-design to drive a new improvement culture
Rebecca Palm argues that the primary focus for quality improvement should be enabling compassionate care rather than making cost savings.
16 November 2016
“Accepting that we cannot fix everything”
This blog recounts how Schwartz Rounds have been trialled at Liverpool University, hoping to provide students with a reflective space and to integrate some of the 'softer', more difficult to define competencies necessary for healthcare into the curriculum. Rhiannon Barker shares some of the outcomes and reflections of the first Round.
15 November 2016
What role do leaders have to play in spreading quality improvement work?
Tom Buckley discusses how even though quality improvement must begin from the bottom-up, clear leadership and support is needed from all levels in order to ensure that QI projects become part of everyday practice.
23 September 2016
The urgency of slowness
Patrick Cullen investigates why top-down transformation creates so little positive change and suggests that leaders need to slow down and trust frontline staff to improve care for patients.
21 September 2016
Why getting inside patients’ shoes is good for staff too
Bev Fitzsimons reflects on a frustrating outpatient clinic and wonders why addressing problems that demoralise staff and patients aren't a bigger priority.