04 June 2020
Your experience matters: why storytelling is essential for fighting injustices within health and care
Farhana Nargis looks at issues of race inequality in health and care, arguing that it is essential for minority voices to be heard.
04 May 2020
Reasons for optimism in experience of care
Amidst the profound challenges to patient care created by the Covid 19 crisis, some important signs of progress are emerging from the NHS’s approach to patient experience. Our founder Jocelyn Cornwell asks, Is this the systemic change to experience of care we’ve been waiting for?
01 May 2020
Why it matters that healthcare staff share their experiences, even in a crisis
Bev Fitzsimons reflects on stories from healthcare workers caring for patients and families during the Covid-19 crisis and discusses the need for staff to share their experiences now more than ever.
17 April 2020
Caring for carers: psychological support for NHS staff
Julian Groves discusses the essential psychological support structures being put in place for NHS workers.
14 April 2020
Maintaining humanity in a time of crisis: the new normal
With several of our Sweeney projects on hold, Bev Fitzsimons writes about how a digital check in enabled some of our collaborative partners to continue to support one another - and provide a small dose of normality in strange times.
30 March 2020
‘Team Time’ – reflecting together on the Covid crisis
The Covid 19 crisis presents challenges for providing moral support to health and care workers. Julian Groves outlines our approach to supporting small-scale, virtual, team-based reflection across the Schwartz community.
26 February 2020
Schwartz Rounds in integrated care: supporting quality improvement and aiding integration
Julian Groves explores how Schwartz Rounds could help integration in new organisations or partnerships delivering health and social care
17 February 2020
‘Resilience’ is best supported by organisational culture, not individuals
An article is critical of the use of resources for individual social workers to address their own resilience in the workplace. Julian Groves, our head of staff experience programmes, agrees.
27 January 2020
How do we humanise integrated care?
Bev Fitzsimons considers the challenges and opportunities of working with Integrated Care Systems
18 December 2019
Implementing online patient feedback in a ‘special measures’ healthcare organisation
A recent evaluation looked at how an acute hospital trust placed into special measures implemented online patient feedback. Its author shares some of her findings.