19 June 2019
How can we use online patient feedback to improve quality in healthcare?
As a new resource launches on our website to support the use of online feedback for improving quality, Emma Hyde and Douglas Findlay describe its development, drawing on the experiences of patients, carers and the public.
13 June 2019
The best place to work?
Reflections on the Interim NHS People Plan.
01 April 2019
Schwartz Rounds Researchers – a new network for collaboration on Rounds evaluations
As the number of evaluation projects of Schwartz Rounds grows, Duncan Hamilton explains the thinking behind a new Schwartz researchers’ network.
07 February 2019
How do we optimise NHS investment in patient feedback and quality improvement ?
Jocelyn Cornwell reflects on how quality improvement and patient experience teams need to work together.
31 January 2019
Care for the carers, improve care – an introduction to Schwartz Rounds
Julian Groves gives an overview of Schwartz Rounds and why we are supporting a pilot programme to trial Rounds in children's social care organisations.
17 October 2018
Improving children’s cancer services with patient experience data
How the experience of patients and their families can help transform children and young people's cancer services
28 September 2018
“You will make mistakes – and that is normal”
Point of Care Foundation Associate Joanna Goodrich writes on the findings of our work looking at the teaching of professionalism in UK medical schools.
12 September 2018
How do trusts engage with their ‘most important asset’?
Jocelyn Cornwell discusses the key lessons to draw from case studies of staff engagement at three NHS trusts.
13 August 2018
‘The workforce’: People and relationships
To solve the labour crisis in the NHS, we need to stop talking about ‘the workforce’ and start talking about people and relationships, argues Jocelyn Cornwell
20 July 2018
Introducing the Sweeney Community
We're introducing a new newsletter about our quality improvement work