Charlie is the CEO of The Staff College: Leadership in Healthcare, an independent charity dedicated to developing leaders within the health service and helping them to deliver better outcomes for patients. As the leader of a small charity supporting the health service, she has a deep understanding of the constant juggle of different hats, existential tension, and need to influence from the edge.
Charlie brings a range of leadership experience as an executive board member within the third sector and through a variety of positions within the NHS in clinical services, clinical education, culture change programmes and leadership development.
Charlie is passionate about improving the quality of care for patients. She believes that developing greater awareness of, and placing more importance on, the quality of human interactions between clinicians and patients is the foundation of doing so. She sees this as inextricably linked to the importance of developing leaders who can instil a culture that enables this to happen.