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17 April 2020
Caring for carers: psychological support for NHS staff
Julian Groves discusses the essential psychological support structures being put in place for NHS workers.
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14 April 2020
Maintaining humanity in a time of crisis: the new normal
With several of our Sweeney projects on hold, Bev Fitzsimons writes about how a digital check in enabled some of our collaborative partners to continue to support one another - and provide a small dose of normality in strange times.
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30 March 2020
‘Team Time’ – reflecting together on the Covid crisis
The Covid 19 crisis presents challenges for providing moral support to health and care workers. Julian Groves outlines our approach to supporting small-scale, virtual, team-based reflection across the Schwartz community.
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26 February 2020
Schwartz Rounds in integrated care: supporting quality improvement and aiding integration
Julian Groves explores how Schwartz Rounds could help integration in new organisations or partnerships delivering health and social care
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17 February 2020
‘Resilience’ is best supported by organisational culture, not individuals
An article is critical of the use of resources for individual social workers to address their own resilience in the workplace. Julian Groves, our head of staff experience programmes, agrees.
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27 January 2020
How do we humanise integrated care?
Bev Fitzsimons considers the challenges and opportunities of working with Integrated Care Systems
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18 December 2019
Implementing online patient feedback in a ‘special measures’ healthcare organisation
A recent evaluation looked at how an acute hospital trust placed into special measures implemented online patient feedback. Its author shares some of her findings.
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16 November 2019
“If only we had known”: learning what really matters to parents of premature babies
Susan Giboney writes about how a neonatal intensive care unit in Portland, Oregon improved care for premature babies - by asking parents what they needed.
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09 October 2019
Schwartz Rounds: facilitating staff conversations in the Irish healthcare system
A new evaluation of Schwartz Rounds in Ireland studied the impact of Rounds in different settings within the Irish Health Service. Two of the report's authors, and a member of the National Quality Improvement Team at the Irish Health Service Executive, share some of the learnings from the evaluation.
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30 September 2019
Why is there so little training on patient experience?
More training and support should be available for patient experience professionals