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13 April 2022
Listen, listen and then listen some more
Our Chief Executive – Bev Fitzsimons – shares her thoughts about the recent reports into failures of care within the NHS for patients and staff.
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08 February 2022
Voices and stories are central to improving healthcare
The use of patient and staff narratives should be embedded across the NHS and social care system to humanise and improve the quality of healthcare.
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11 January 2022
New Year, new programmes, same goal
Bev Fitzsimons gives an overview of our revised programme structure
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20 December 2021
Celebrating the human faces of healthcare
This Christmas, let's remember the importance of kindness and compassion for the people who are keeping our health and care services going.
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11 November 2021
#reflect2repair – improving access to reflective practice for health and care staff
This autumn and winter we are promoting and celebrating the value of reflective practice for health and care staff.
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06 May 2021
Imagine a humanised healthcare system…
As we launch our 'Humanising Healthcare' podcast series, Bev Fitzsimons considers what an idealised human healthcare system would look like
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03 December 2020
Stories of loss during Covid
Bev Fitzsimons reflects on the stories heard by the Point of Care Foundation team during the Covid-19 crisis.
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27 October 2020
NHS Reset – Let’s make sure patients and staff shape our new normal
Bev Fitzsimons considers what it means to reset health and care services, and the opportunity it presents to make listening to both patients and staff part of 'business as usual'.
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01 September 2020
Supporting senior leaders through Schwartz Rounds
Bev Fitzsimons writes about new findings on how executives experience Schwartz Rounds.
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17 June 2020
We mustn’t silence patients and families in service design
We need to ensure patient experience is part of the conversation as we think about post-Covid services, writes Bev Fitzsimons.