17 October 2017 Video
No-one in my network seems to care, what do I do?
In this webinar for Kaleidoscope Health & Care, Jocelyn Cornwell shares advice on how to run a successful network.
21 July 2017 Evidence
Behind Closed Doors
This briefing highlights the latest evidence on NHS staff, their experience at work, the pressures they face and the consequences for patients. The Point of Care Foundation believes that it’s critically important that NHS employers pay attention to staff and their experience at work because when staff feel positive and engaged with work it has a positive impact on patient experience.
19 July 2017 Presentation
Finding and fostering resilience
This presentation formed part of a resilience workshop run by Kathleen Sullivan at a HOPE network meeting. It includes information about stress as well as tips on how to manage it.
13 April 2017 Evidence
Can staff be supported to deliver compassionate care through implementing Schwartz Rounds in community and mental health services?
Michelle Farr and Rhiannon Barker evaluate the implementation of Schwartz Rounds in three community and mental health settings. They investigate the impact of the Rounds in sites where they were successfully implemented, as well as barriers to attendance and implementation.
01 December 2016 Evidence
Exploring the adoption of Schwartz Center Rounds in England, 2009–2015
This study examines the adoption of Schwartz Center Rounds in England, investigating the rate at which Rounds were adopted and considering some of the factors which contributed to their implementation.
02 November 2016 Video
Why might good people deliver bad care?
This TED talk exposes the uncomfortable truth that caring is hard, emotional work. The emotional labour of healthcare professionals needs to be recognised and accounted for by management practice in the same way that we acknowledge and account for physical labour.
02 November 2016 Video
Circle of Care animation
This animation is from Performing Medicine and shows the Circle of Care, a framework which enables healthcare staff to think about, practise and demonstrate compassionate care. The framework places compassionate care in a broad social and interpersonal context.
23 September 2016 Evidence
Stress in NHS staff triggers defensive inward-focussing and an associated loss of connection with colleagues: this is reversed by Schwartz Rounds
This paper explores how Schwartz Rounds help to provide emotional support to healthcare staff, with such support indirectly improving patient care.
22 September 2016 Evidence
Schwartz Centre Rounds: a new initiative in the undergraduate curriculum—what do medical students think?
This paper asks whether the current Schwartz Centre Rounds (SCRs) model could be extrapolated into the UK undergraduate medical curriculum. Two pilots are run in a UK medical school and are then subsequently evaluated, yielding largely positive feedback.
01 July 2016 Evidence
Support for compassionate care: Quantitative and qualitative evaluation of Schwartz Centre Rounds in an acute general hospital
This study examines quantitative feedback from staff attending Schwartz Rounds at a large acute general hospital over a three-year period. Rounds are found to be highly valued by staff from all disciplines.