Patient Experience Programme
We work with patient experience professionals to support skills development and learning, through training and practical resources.
Blog 11 July 2019
Patient & public engagement – putting learning into practice
Sarah Moore reflects on her experience of the Foundations in Engagement course in Dorset.
Blog 19 June 2019
How can we use online patient feedback to improve quality in healthcare?
As a new resource launches on our website to support the use of online feedback for improving quality, Emma Hyde and Douglas Findlay describe its development, drawing on the experiences of patients, carers and the public.
News story 02 May 2019
HOPE network passes to NHS England
The Heads of Patient Experience network will be managed by NHS England while the Point of Care Foundation continues to focus on training and development opportunities for patient experience professionals.