Patient Experience Programme
We work with patient experience professionals to support skills development and learning, through training and practical resources.
The latest
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Blog 18 December 2019
Implementing online patient feedback in a ‘special measures’ healthcare organisation
A recent evaluation looked at how an acute hospital trust placed into special measures implemented online patient feedback. Its author shares some of her findings.
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News story 23 October 2019
Impact Report 2019 published
We have published our impact report for the period up to April 2019.
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Blog 30 September 2019
Why is there so little training on patient experience?
More training and support should be available for patient experience professionals