Our mission, to humanise healthcare, often requires cultural change within healthcare organisations. Organisational culture affects relationships between staff and managers, and between staff and patients. Our Schwartz programme and HOPE network both actively seek to develop the culture of healthcare organisations, by providing a supportive forum for reflection and supporting professionals concerned with improving patient experience in their organisations. Our research has highlighted ways for organisations to improve employee engagement, stressing the importance of culture in achieving an engaged workforce.
because systemic change is needed to enable compassionate cultures in healthcare organisations
Latest news and blogs
News story 02 March 2021
Capturing experiences of working with the Point of Care Foundation
A new way to feed back on inclusion at the Point of Care Foundation
Blog 24 November 2020
The power of storytelling through the pandemic
Our Programmes Coordinator Isabelle Mundy writes about two evaluations of the first phase of our Team Time initiative to support healthcare workers during the Covid-19 pandemic.
Blog 27 October 2020
NHS Reset – Let’s make sure patients and staff shape our new normal
Bev Fitzsimons considers what it means to reset health and care services, and the opportunity it presents to make listening to both patients and staff part of 'business as usual'.