Our mission, to humanise healthcare, often requires cultural change within healthcare organisations. Organisational culture affects relationships between staff and managers, and between staff and patients. Our Schwartz programme and HOPE network both actively seek to develop the culture of healthcare organisations, by providing a supportive forum for reflection and supporting professionals concerned with improving patient experience in their organisations. Our research has highlighted ways for organisations to improve employee engagement, stressing the importance of culture in achieving an engaged workforce.
because systemic change is needed to enable compassionate cultures in healthcare organisations
Latest news and blogs
Blog 17 February 2020
‘Resilience’ is best supported by organisational culture, not individuals
An article is critical of the use of resources for individual social workers to address their own resilience in the workplace. Julian Groves, our head of staff engagement programmes, agrees.
Blog 27 January 2020
How do we humanise integrated care?
Bev Fitzsimons considers the challenges and opportunities of working with Integrated Care Systems
News story 23 December 2019
Point of Care Foundation selected as partner in Alder Hey transformation programme
The Point of Care Foundation is to provide organisation-wide training in patient-centred quality improvement in a transformation project at Alder Hey Children's Hospital.