Our mission, to humanise healthcare, often requires cultural change within healthcare organisations. Organisational culture affects relationships between staff and managers, and between staff and patients. Our Schwartz programme and HOPE network both actively seek to develop the culture of healthcare organisations, by providing a supportive forum for reflection and supporting professionals concerned with improving patient experience in their organisations. Our research has highlighted ways for organisations to improve employee engagement, stressing the importance of culture in achieving an engaged workforce.
because systemic change is needed to enable compassionate cultures in healthcare organisations
Latest news and blogs
News story 21 July 2021
Point of Care Foundation tests new partnership model
New Patient Leadership course offered in partnership with InHealth Associates.
Blog 15 June 2021
Are we all in this together?
Our Programmes Manager, Farhana Nargis, looks at diversity and inclusion in healthcare and the unique role that Schwartz Rounds can play in giving a voice to people who are often not heard.
Blog 29 April 2021
How Covid increased work-related stress in the NHS
Julian Groves reflects on the impact of the pandemic on work-related stress in the NHS.