Our mission, to humanise healthcare, often requires cultural change within healthcare organisations. Organisational culture affects relationships between staff and managers, and between staff and patients. Our Schwartz programme and HOPE network both actively seek to develop the culture of healthcare organisations, by providing a supportive forum for reflection and supporting professionals concerned with improving patient experience in their organisations. Our research has highlighted ways for organisations to improve employee engagement, stressing the importance of culture in achieving an engaged workforce.
Organisational culture
because systemic change is needed to enable compassionate cultures in healthcare organisations
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Latest news and blogs
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Blog 11 January 2022
New Year, new programmes, same goal
Bev Fitzsimons gives an overview of our revised programme structure
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News story 23 November 2021
New partnership to expand Schwartz Rounds provision across a large integrated care system
Schwartz Rounds to be made accessible to staff across health organisations, social care services and charities.
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Blog 11 November 2021
#reflect2repair – improving access to reflective practice for health and care staff
This autumn and winter we are promoting and celebrating the value of reflective practice for health and care staff.
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Clear goals are essential
Organisational leaders must set clear goals and ensure that they role model positive behaviours
09 September 2013 Paper -
Compassionate care is reliant on caring leadership
This report shows that patient safety is dependent on the creation of a more open and transparent healthcare system
11 February 2015 Report -
Health care systems are complex
Bringing about quality improvement alongside culture change is very complex
30 March 2000 Paper -
BME staff are under-represented in leadership positions
Roger Kline's research shows that only 8% of London NHS Trust Board members from a BME background
10 April 2014 Report
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