Our mission, to humanise healthcare, often requires cultural change within healthcare organisations. Organisational culture affects relationships between staff and managers, and between staff and patients. Our Schwartz programme and HOPE network both actively seek to develop the culture of healthcare organisations, by providing a supportive forum for reflection and supporting professionals concerned with improving patient experience in their organisations. Our research has highlighted ways for organisations to improve employee engagement, stressing the importance of culture in achieving an engaged workforce.
Organisational culture
because systemic change is needed to enable compassionate cultures in healthcare organisations
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Latest news and blogs
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Blog 01 July 2022
Integrated care systems: opportunity and challenge
David Jones considers how the Point of Care Foundation can support Integrated Care Systems by increasing equity of support available for staff across the system.
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Blog 19 April 2022
Schwartz Rounds in Higher Education Institutions Conference 2022
Laura Golding (Schwartz Rounds in Higher Education Project Lead), talks about the Schwartz Rounds in HEIs conference we recently hosted with University of Liverpool.
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Blog 13 April 2022
Listen, listen and then listen some more
Our Chief Executive – Bev Fitzsimons – shares her thoughts about the recent reports into failures of care within the NHS for patients and staff.
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Clear goals are essential
Organisational leaders must set clear goals and ensure that they role model positive behaviours
09 September 2013 Paper -
Compassionate care is reliant on caring leadership
This report shows that patient safety is dependent on the creation of a more open and transparent healthcare system
11 February 2015 Report -
Health care systems are complex
Bringing about quality improvement alongside culture change is very complex
30 March 2000 Paper -
BME staff are under-represented in leadership positions
Roger Kline's research shows that only 8% of London NHS Trust Board members from a BME background
10 April 2014 Report
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