Our mission is to humanise healthcare. We believe high quality care is compassionate towards patients and their families, and we work with organisations and care teams to find ways to improve the quality of care. But we also recognise that there needs to be compassion towards staff within the health and care system. Evidence shows that staff face intense pressures at work, and need to be well supported if they are to provide compassionate care.
because patients are always anxious and vulnerable, so small acts of kindness often make the biggest difference to them
Latest news and blogs
News story 05 February 2020
New films show impact of engagement for an Integrated Care System
Videos produced by Our Dorset show training in patient engagement, and its impact
Blog 27 January 2020
How do we humanise integrated care?
Bev Fitzsimons considers the challenges and opportunities of working with Integrated Care Systems
Blog 16 November 2019
“If only we had known”: learning what really matters to parents of premature babies
Susan Giboney writes about how a neonatal intensive care unit in Portland, Oregon improved care for premature babies - by asking parents what they needed.