09 September 2013 Paper
Culture and behaviour in the English National Health Service: overview of lessons from a large multimethod study
This study examines culture and behaviour in the English National Health Service (NHS), finding that clear goal-setting and supportive management are key to creating a strong organisational culture.
01 November 2012 Evidence
Exploring the relationship between patients’ experiences of care and the influence of staff motivation, affect and wellbeing
This study shows the links between patients' experiences of health care and staff experiences at work such as staff motivation and wellbeing at work.
11 October 2008 Paper
Do associations between staff and inpatient feedback have the potential for improving patient experience? An analysis of surveys in NHS acute trusts in England
This study examines staff and inpatient feedback to show that high quality patient care is associated with positive staff experience.