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Sweeney programme collaborative: Improving the experience of patients at the end of life and their families

Spring 2019

Topics and programmes

We are now inviting applications to join a new collaborative programme on end-of-life care. We will work with six teams from NHS organisations to equip them with skills and support to carry out patient-centred service design. The teams will come together to learn these methods, teach and learn from each other.

To download the application form click here

What’s on offer?

  • Structured training in patient-centred service design techniques
  • Collaborative learning events to create space for teams to work together and learn from others
  • Tailored teaching from our expert faculty including both clinical leaders and service users
  • Written, video and audio materials to support the learning
  • Ongoing coaching and mentoring from accredited personal development coaches
  • A strong track record in working in end-of-life care


We hold two one-day masterclasses and a ‘celebration day’ to showcase projects and share learning (details below). Alongside these, over a six-month period, each team will have access to up to 20 hours of support from experienced improvement coaches. Our programmes are backed up by two webinars and provision of online resources. Your team will receive up to 35 hours of training and support over the course of the programme.

Key dates

  • Day 1 (Early 2019)
    Discovering patients’ and families experience and creating urgency for change
    Setting out your goals in improving patients’ and families’ experiences
    Designing, collecting and interpreting measures for improvement
  • Day 2 (Spring 2019)
    Getting your patient centred quality improvement project off the ground and keeping it on track
    Translating patient experience insight into tangible improvements
    Create functional and resilient improvement teams, ensuring that the key people are engaged in your project.
  • Day 3 (Summer 2019)
    Celebration and showcasing event to share and learn from projects’ successes


Further information

You can download the full info pack here – Sweeney End of Life collaborative

You can download the FAQ for this programme here – Sweeney End of Life FAQs


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