Sweeney collaborative: children and families (FULLY BOOKED)
Began January 2020, concludes early 2021
In partnership with Alder Hey Children’s Hospital, we are working with teams from NHS organisations to equip them with skills and support to carry out patient-centred service design. Please note that some parts of this programme have been postponed until early 2021.
Alder Hey Children's Hospital, Liverpool
This new collaborative programme is on the care of children and families. In partnership with Alder Hey Children’s Hospital, we are working with a number of teams from NHS organisations to equip them with skills and support to carry out patient-centred service design. The teams will come together to learn these methods, teach and learn from each other.
The programme is structured around three one-day events. The first learning event took place on 28 January 2020 at the state-of-the-art ‘Institute in the Park’ at Alder Hey Children’s Hospital, Liverpool. Unfortunately, due to the ongoing uncertainty around Covid-19 we have postponed the second learning event – probably until early 2021, though this is not confirmed. The collaborative will close with a celebration and showcasing event some months after that.
What’s on offer?
- Structured training in patient-centred service design techniques
- Collaborative learning events to create space for teams to work together and learn from others
- Tailored teaching from our expert faculty, including both clinical leaders and service users
- Written, video and audio materials to support the learning
- Ongoing coaching and mentoring from accredited personal development coaches
- A strong track record in working in the care of children and families
We hold two one-day master classes and a ‘celebration day’ to showcase projects and share learning.
Alongside these, over the course of the collaborative programme, each team will have access to up to 20 hours of support from experienced improvement coaches. Our programmes are backed up by two webinars and provision of online resources. Your team will receive up to 35 hours of training and support over the course of the programme.
- Day 1 – Discovering patients’ and families experience and creating urgency for change | Setting out your goals for improving patients’ and families’ experiences | Designing, collecting and interpreting measures for improvement.
- Day 2 – Getting your patient-centred quality improvement project off the ground and keeping it on track | Translating patient experience insight into tangible improvements | Creating functional and resilient improvement teams | Ensuring that the key people are engaged in your project.
- Day 3 – Celebration and showcasing event to share and learn from projects’ successes.
Applications for this collaborative have closed and the programme is fully booked. We plan to run a further programme on care for children and families, in London, at a later date.